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Frequently Asked Questions

Q: I want to order the MicroFridge, but I do not know my roommate or my dorm assignment.
A: You should fill out the order form and submit it from our order page. This way you have a unit reserved for the initial delivery date. If you find out your roommate has ordered also, or that they are bringing a refrigerator with them, you can cancel the order and get a full refund as long as the MicroFridge has yet to be delivered.

Q: Is the MicroFridge delivered to my room?
A: Yes, we deliver the unit directly to your room.

Q: Can the MicroFridge be purchased?
A: Yes. You can order directly from our supplier at www.Microfridge.com.

Q: What happens if the unit stops working?
A: We will replace your unit with another unit. 

Q: What if my roommate and I both order the MicroFridge?
A: Our computer system recognizes duplicate orders and fully refunds the person who sent in the latter payment.

Q: Do we both send a check for half the amount or should one of us pay for the unit?
A: We ask that only one payment be sent for the entire rental amount. Then you and your roommate can split the cost between yourselves.

Q: What if my room gets changed?
A: You must notify us immediately if you move the MicroFridge so we can change our records. Failure to notify us will result in a loss of deposit.

Q: How big is the MicroFridge?
A: The MicroFridge is 18-5/8" W x 19-1/2" D x 43-1/2" H and weighs 88 lbs. The freezer is 0.7 cubic feet. The refrigerator is 2.1 cubic feet and the microwave is 0.6 cubic feet.

Q: When is the MicroFridge delivered?
A: All orders received prior to August 10th will be delivered directly to the student rooms prior to the start of the academic year, provided your school allows us to do so. Some schools prefer that we deliver after the students arrive on campus. You will be notified via email if this is the case. Please note all orders are delivered to the dorm rooms, the PayPal receipt for online orders shows the home address as the delivery address, but the units are delivered to the school dorm.

Q: When is the MicroFridge picked up?
A: All units are picked up directly from the student room. You will be notified via email and the pickup schedule on this site will have the instructions and exact date for your school.
 

 
   

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PO Box 12367
Silver Spring, MD 20908
phone: 301-565-8035
fax: 301-460-3085
Toll-free: 1-866-406-8035

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